FAQ

We do not offer same-day delivery. However, it is something we would be willing to look into if we receive enough requests from our valued customers!

Yes!! We offer international shipping to most countries, however shipping costs vary depending on where you reside.

At Wonderland Books, we understand that you are eager to receive your order as soon as possible. We make every effort to ship your order within 24-48 hours of receiving it. After that, the delivery time will depend on your chosen shipping method and your location. For standard shipping within the UK, you can expect your order to arrive within 3 - 5 business days, however if you need your order sooner, we offer tracked 24 hours next business day as a shipping option. We offer standard international shipping expected to be with yourselves within 7 - 10 business days or a tracked shipping method 5 - 10 business days. Please note that delivery times may be affected by holidays, weekends, and other factors beyond our control. If you have any questions or concerns about your order, please don't hesitate to contact us at info@wonderlandbooks.co.uk. Our friendly customer service team is always ready to assist you. Thank you for choosing Wonderland Books for all your reading needs

Typically, it takes 24 - 48 hours for orders to ship. If for any reason it may take longer than this, we will be sure to notify you as soon as possible.

At Wonderland Books, we take great care in packaging and shipping your order. All books are wrapped in protective packaging to ensure they arrive in excellent condition. For smaller orders, we use poly mailers or padded envelopes, while larger orders and Gift Wrapped orders are shipped in sturdy boxes. In addition, we use eco-friendly packaging materials whenever possible to reduce our environmental footprint. If you have any specific packaging requests or concerns, please reach out to our customer service team and we will do our best to accommodate your needs.

Yes, we offer personalised messaging for all purchases made at Wonderland Books. If you are purchasing a book as a gift, we can include a special message from you to the recipient. Simply let us know what you would like to say when you make your purchase, and we'll take care of the rest. Our free personalised messaging service is a great way to add a personal element to your gift 🎁

At Wonderland Books, we understand the importance of keeping our customers informed about their orders. Once your order has been processed and shipped, you will receive an email with a tracking number and a link to our carrier's website. Simply click on the link, enter your tracking number, and you will be able to see the status of your delivery. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team. We're always happy to help. PLEASE NOTE: If you select standard shipping (applies to UK and International orders), depending on the courier used to deliver your items you may not receive a tracking number. However, if you would like a guaranteed tracking number please select TRACKED shipping method at checkout.

No, we don't currently offer a collection service at Wonderland Books. However, we do offer a variety of delivery options, including both domestic and international shipping. If you have any questions about our shipping methods, please don't hesitate to reach out to us and we'll be happy to assist you. We're committed to providing exceptional service and ensuring that our customers have easy access to the books they‘ll love.

Wonderland Books is a bookstore that stands out from the rest as we’re not just a typical bookstore. We take pride in offering a wide variety of books with beautiful meanings and morals catering for all ages and interest. Our store is a haven for book lovers, and we offer a cozy and inviting atmosphere within all of our books encouraging customers to browse and discover new treasures. Additionally, our knowledgeable and friendly staff is always available to assist you in finding the perfect book or answer any questions that you may have. At Wonderland Books, we are committed to providing our customers with an unforgettable and personalised shopping experience, making us a unique and cherished destination for book enthusiasts. Visit our collections today and discover the magic of reading

We accept all major credit/debit cards, Klarna, ClearPay and Paypal.

Yes!! Wonderland Books offers e-gift cards for purchase of up to £50 value, or a custom amount. These e-gift cards can be used towards any item available in our store, including books, merchandise, and accessories. They can also be purchased in various denominations to suit your budget and gifting needs. E-Gift cards are a great option for book lovers, writers, teachers, students, and anyone who enjoys a good read. You can purchase our e-gift cards online. We are hoping to one day expand to physical gift cards that can be used to pay in person. If you have any questions or concerns regarding gift cards, please feel free to contact us.

At Wonderland Books, we believe that reading is a journey that takes you to magical places and opens up a world of endless possibilities. We chose the name Wonderland Books because it reflects our commitment to providing an immersive and enchanting experience for our customers. Our goal is to create a space that feels like a wonderland, where you can explore new worlds and discover new perspectives through the power of books. We hope that our name inspires you to embark on your own literary adventure and discover the wonders of reading.